Program Outcomes - (HJ63)

Upon successful completion of all program requirements, graduates will be able to:

1. Identify and develop solutions to meet customers’ needs via the world wide web and electronic commerce.
2. Apply the concepts of “Total Quality Management” and “Total Customer Service” to electronic commerce.
3. Prepare marketing material to be disseminated via electronic modalities to include: literature, proposals, point-of-sale literature, and promotion plans for the consumer, trade and sales force.
4. Possess the following computer skills: database management, wordprocessing, internet marketing, desktop publishing, and sales and customer service system configuration/ operations.